—–
Technology & Application Support
—–
Keep your software operating smoothly and eliminate downtime
To maintain optimal levels of service and avoid costly downtime, it’s vital that your business-critical software remains operational at all times. If you don’t have the expert skills and resources inhouse to address often complex software issues, Sword can help.
With a comprehensive range of IT and software support services, we can help you sidestep costly system repairs, maintain high productivity and avoid reputational damage to your brand.
—–
Our services:
- 24/7 helpdesk access
- Software upgrades & patches
- Data bottleneck reduction
- Multi-platform expertise
- Troubleshooting
- Rapid fixes
- Disaster recovery strategy
- Remote or onsite support
—–
Why outsource technology and application support?
- Shift your focus to core activities – with Sword’s experts taking care of your software and user demands, your staff can work more efficiently and concentrate their efforts on core business competence.
- Increased technical knowhow– our specialist IT skills and knowledge available whenever you need it, regardless of skills gaps or absence within your team.
- Consistent and continuous support delivered to the highest standards, keeping your systems operational and effective.
- More cost-effective than undertaking programme updates, maintenance and support inhouse.
- Greater flexibility– to meet your changing needs, ramping up support levels when necessary or down, when software is retired.
—–
Accreditations
—–
Contact us
Contact Sword for help and advice for all your IT and software support needs now.
